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How to Deal with Difficult Customers: 11 Proven Tips for Retailers

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The Velveteen Vendor: The Long View and Becoming Real

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How to Deal with Difficult Customers: 11 Proven Tips for Retailers
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How to Deal with Difficult Customers: 11 Proven Tips for Retailers

Dealing with difficult customers can be… well, difficult, but it doesn’t have to be. With the right attitude and action steps, you can effectively navigate these tricky customer situations and Continue Reading

Posted On : November 27, 2019 Published By : Sanjith
Tipping Around the World: A Global Guide to Gratuities
Category:
  • Shopping

Tipping Around the World: A Global Guide to Gratuities

When it comes to showing your appreciation for good service and pleasant customer experience, offering a gratuity is viewed in different ways depending on where in the world you are. Continue Reading

Posted On : November 18, 2019 Published By : Sanjith
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3 Strategies to Empower Employees and Elevate the Customer Experience

Employees want to feel a sense of purpose — a feeling that they can and do make a difference. They want to know their effort is valued by their employer. Continue Reading

Posted On : October 31, 2019 Published By : Sanjith
The Velveteen Vendor: The Long View and Becoming Real
Category:
  • Shopping

The Velveteen Vendor: The Long View and Becoming Real

I recently had the great pleasure of meeting Indra Nooyi, the former Chairman and CEO of PepsiCo. I listened to her answer questions in a fireside chat and in her Continue Reading

Posted On : October 22, 2019 Published By : Sanjith

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  • Most Effective Tips on How to Become an Attractive Woman

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